Online Reputation Management
Online Reputation management refers to the influencing and controlling of an individual’s or group’s reputation. Originally a public relations term, the growth of the internet and social media, along with reputation management companies, have made search results a core part of an individual’s or group’s reputation.In Online reputation management we build, create and communicate a perception of a company, product, services or person. We go through immense research while performing online reputation management we use 360-degree online platform to get proper coverage., some time we also get companies or people who are suffering from bad or negative impression online. we also help them to restore.
Those people who are operating in service industry they are more likely to entangled in some negative reviews or comment ,moreover it could be unintentional but the company loses its part of customer base which is very hard to get.The saying goes absolutely right here if customer will get satisfy he would tell 2 people but in case of dissatisfaction he would contact 10 people so we help companies and people to get away those negative reviews or complaints